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Contact

Questions about an edition, delivery, or an order already placed? Write to us and we will respond with care.

Watercolour arch and living vine illustration

Order questions

Include your order number and the email address used at checkout. If you need to request a cancellation, contact us within 48 hours. We will cancel and refund the order if it remains within the pre-production window when your request reaches us. Once production begins, cancellation cannot be guaranteed.

Damaged, defective, or incorrect copies

Include your order number, a short description of the issue, and clear photographs of the book and packaging. This helps us assess the problem and arrange the appropriate remedy without asking you to return a damaged copy unnecessarily.

Delivery enquiries

Tracking is emailed after dispatch wherever a tracked service is available. Carrier scans and delivery updates can vary by destination.

Need to cancel an order?

Request cancellation within 48 hours. If the order is still within the pre-production window, we will cancel and refund it. Once production begins, cancellation cannot be guaranteed.