Refund policy

Last updated: 10 August 2026

Every Abide Near hardcover is printed and bound for your order. Please review the edition details and delivery address carefully before checkout.

Cancellation

You may request cancellation within 48 hours of ordering through our Contact page. If production has not begun, we will cancel the order and issue a full refund. Once production begins, cancellation cannot be guaranteed.

Change-of-mind returns

We do not voluntarily accept change-of-mind returns after production begins. This does not limit mandatory consumer rights that apply where you live. Where a statutory withdrawal right applies, notify us within the legal period—normally 14 days after delivery in the EEA and UK—and return the book within 14 days of notifying us. The book must be handled with reasonable care. Direct return postage is your responsibility unless the item is faulty or the law requires otherwise.

Damaged, defective or incorrect books

If a book arrives damaged, defective or different from what you ordered, contact us as soon as possible. For the fastest printer claim, report it within 30 days of shipment and include your order number plus clear photographs of the book, packaging and shipping label. Keep the item and packaging until we advise you. We will arrange an appropriate replacement, refund or other remedy. This reporting window does not reduce any longer statutory rights.

Missing orders

If tracking has stopped or the latest estimated delivery date has passed by more than seven business days, contact us so we can investigate with the printer and carrier.

Returns & Refunds

Approved refunds are returned to the original payment method. Your bank or payment provider may take additional time to post the funds. Standard outbound delivery charges are refunded only where required by law. Please contact us before sending anything back so it reaches the correct facility.

Nothing in this policy excludes rights that cannot legally be excluded.